{"xsrfToken":"db8c37521d69b846a9d101cce74de46c059ef3ed_lout","branding":{"id":"4","key":"asd","name":"Sensitive Content Manager (formerly known as ARALOC) Service Desk","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/33","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#005987","headerLinkHoverBGColor":"#005987","headerBadgeColor":"#005987"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Data443® Service Desk","sharedPortalName":"Data443® Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"en-US":{"helpCenterTitle":"Welcome to the Data443® Service Desk","sharedPortalName":"Data443® Help Center","localeDisplayName":"English (United States)"},"no-NO":{"localeDisplayName":"Norwegian (Norway)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"is-IS":{"localeDisplayName":"Icelandic (Iceland)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"cs-CZ":{"localeDisplayName":"Czech (Czechia)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"},"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"de-DE":{"localeDisplayName":"German (Germany)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"sk-SK":{"localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"it-IT":{"helpCenterTitle":"Benvenuto nel Centro assistenza","sharedPortalName":"Centro assistenza","localeDisplayName":"Italian (Italy)"},"ru-RU":{"helpCenterTitle":"Добро пожаловать на Центр поддержки","sharedPortalName":"Центр поддержки","localeDisplayName":"Russian (Russia)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"ro-RO":{"localeDisplayName":"Romanian (Romania)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"vi-VN":{"localeDisplayName":"Vietnamese (Vietnam)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/5f3cbabe-7f4a-4984-92b2-90d4d90ba15d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZjFlMzY4OC05NWM5LTRlYWQtYTg2Ni1hZmM5ZTExMThkMWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVmM2NiYWJlLTdmNGEtNDk4NC05MmIyLTkwZDRkOTBiYTE1ZCI6WyJyZWFkIl19LCJleHAiOjE3NDU2NTc5OTEsIm5iZiI6MTc0NTY1NzM5MX0.P5iNv2FcgA6ufOQ9FKCpTOC1Ufd2Py17FSMgR_vBQdM&client=8f1e3688-95c9-4ead-a866-afc9e1118d1d&height=300&mode=fit","bannerMediaApiFileId":"5f3cbabe-7f4a-4984-92b2-90d4d90ba15d","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"asd","projectId":10016,"serviceDeskId":4,"name":"Sensitive Content Manager (formerly known as ARALOC) Service Desk","description":"<p>You can raise a <a href=\"https://data443.com/products/sensitive-content-manager/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Sensitive Content Manager</a> support request from the options provided below.</p>\n<p>Or you can call us directly during business hours (M-F 8:30am to 5pm EST) at <br> 855-DATA-443 (855-328-2443) or 919-526-1070 Option 2.</p>\n<p>Or email <a href=\"mailto:support@data443.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">support@data443.com</a></p>\n<p><a href=\"https://data443.atlassian.net/servicedesk/customer/portal/4/article/150667320\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Click here for online Documentation</a></p>\n<p><a href=\"https://data443.atlassian.net/servicedesk/customer/portal/4/article/143196422\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to install on iPadOS 13+</a><br> __________________________________<br> FAQ:<br> <a href=\"https://data443.atlassian.net/servicedesk/customer/portal/4/article/127533078\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How do I sign up for a Jira Account?</a><br> <a href=\"https://data443.atlassian.net/servicedesk/customer/portal/4/article/127598597\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How do I see all of my support tickets?</a></p>","portalBaseUrl":"/servicedesk/customer/portal/4","reqTypes":[{"id":"71","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10483,"iconUrl":"https://data443.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[12],"key":""},{"id":"73","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://data443.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[12],"key":""},{"id":"70","name":"Technical Support","descriptionHtml":"","callToAction":"Technical Support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://data443.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[12],"key":""},{"id":"49","name":"Bug","descriptionHtml":"","callToAction":"Bug","introHtml":"<p>If you encounter a bug with our product, raise a bug report here.</p>","icon":10475,"iconUrl":"https://data443.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10475","groups":[],"key":""},{"id":"98","name":"Custom iOS App Refresh","descriptionHtml":"","callToAction":"Custom iOS App Refresh","introHtml":"","icon":10458,"iconUrl":"https://data443.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[],"key":""},{"id":"61","name":"Email Requests","descriptionHtml":"","callToAction":"Email Requests","introHtml":"<p>Emailed Service Requests</p>","icon":10492,"iconUrl":"https://data443.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"128","name":"New Customer Setup","descriptionHtml":"<p>Please provide your name, email and phone number in the description.</p>","callToAction":"New Customer Setup","introHtml":"<p>Request to setup new service</p>","icon":10467,"iconUrl":"https://data443.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[],"key":""},{"id":"72","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10491,"iconUrl":"https://data443.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[],"key":""}],"reqGroups":[{"id":12,"name":"ARALOC Support"}],"orderMapping":{"12":[70,71,73]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e64bc3a2-a977-3676-bc06-0c6d3bb8a89d","appLinkName":"System Confluence","appLinkUrl":"https://data443.atlassian.net/wiki","spaceKey":"AKB","spaceName":"ARALOC Knowledge Base","spaceUrl":"https://data443.atlassian.net/wiki/spaces/AKB","isServer":false},"labels":[],"projectKey":"ASD","serviceDeskId":4,"kbLinkDomainURLs":["https://data443.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ASD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZjFlMzY4OC05NWM5LTRlYWQtYTg2Ni1hZmM5ZTExMThkMWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDU2NTg1OTEsIm5iZiI6MTc0NTY1NzM5MX0.mbV_4EwaiM2ZGQDJMszsJIZ04FAbXwyxAkxYzkZG0R8","targetCollection":"upload-project-10016","endpointUrl":"https://api.media.atlassian.com","clientId":"8f1e3688-95c9-4ead-a866-afc9e1118d1d","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"kbPage":{"id":143196422,"title":"iPadOS 13+","url":"https://data443.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/143196422","space":{"key":"AKB","name":"Sensitive Content Manager (formerly known as ARALOC®) Customer Knowledge Base","id":53313538},"serviceDeskIds":[4],"appLinkId":"e64bc3a2-a977-3676-bc06-0c6d3bb8a89d","idInString":"143196422","projects":[{"projectId":10016,"serviceDeskId":4,"portalId":4}]}}