Data443® Help Center

Welcome to the Data443® Service Desk

Featured portals

  1. Cyren By Data443

    You can raise a Cyren by Data443 support request from the options provided below.

    Click here for online documentation related to Cyren Threat Intelligence
    Click here for online documentation related to Cyren Threat InDepth

  2. Data443® Data Archive Manager Service Desk

    You can raise a Data Archive Manager support request from the options provided below.

    Click here for online Documentation

    Email us at support@data443.com

    Call us directly during business hours (M-F 8:30am to 5pm EST) at
    855-DATA-443 (855-328-2443) or 919-526-1070 Option 2.

    __________________________________
    FAQs:
    How do I sign up for a Jira account?
    How do I see all of my support tickets?

  3. Ransomware Recovery Manager (SmartShield) Service Desk

    Welcome! You can reach out to our service desk or check out our online documentation.

    Click here for online Documentation on Enterprise Edition

    Click here for online Documentation on Home Edition

    You can raise a support request using the options provided below.

    Or you can call us directly during normal business hours (M-F 9am to 5pm EST) at:
    855-DATA-443 (855-328-2443) or 919-526-1070 Option 2.

    __________________________________

  4. Data Identification Manager (formerly known as ClassiDocs) Service Desk

    Welcome! You can raise a Data Identification Manager support request from the options provided.

    Or you can call us during normal business hours M-F 8:30am - 5pm EST at 855-DATA-443 (855-328-2443) or 919-526-1070 option 2.

    Click here for online Documentation

    Or email support@data443.com
    __________________________________
    FAQ:
    How do I see all of my support tickets?
    How do I sign up for a Jira account?

  5. Data Placement Manager (formerly known as DataExpress) Service Desk

    You can raise a Data Placement Manager support request from the options provided.

    Or check out the online documentation available here. (Must be logged in with a JIRA customer account to access - use the Log in button at the top right.)

    Or you can call us directly during business hours (M-F 8:30am to 5pm EST) at
    855-DATA-443 (855-328-2443) or 919-526-1070 Option 2.

    Support FAQ
    How do I see all of my support tickets?
    How do I sign up for a Jira account?

  6. Sensitive Content Manager (formerly known as ARALOC) Service Desk

    You can raise a Sensitive Content Manager support request from the options provided below.

    Or you can call us directly during business hours (M-F 8:30am to 5pm EST) at
    855-DATA-443 (855-328-2443) or 919-526-1070 Option 2.

    Or email support@data443.com

    Click here for online Documentation

    How to install on iPadOS 13+
    __________________________________
    FAQ:
    How do I sign up for a Jira Account?
    How do I see all of my support tickets?

  7. Frameworks WordPress plugin Support Desk

    Welcome! You can raise a GDPR Framework, CCPA Framework or LGPD Framework WordPress plugin support request from the options provided.

    Click here for the Knowledge Base

    Site Owner's Guide to GDPR

    GDPR Developer Documentation

    CCPA Developer Documentation

    LGPD Developer Documentation

    __________________________________
    FAQ:
    How do I sign up for a Jira Account?
    How do I see all of my support tickets?

  8. IntellyWP Service Desk

    Welcome! You can raise an IntellyWP Support request from the options provided.

    Click here for online Documentation

Suggested forms

  • Problem in Cyren By Data443

    Create a problem to track the cause of one or more incidents.

  • Emailed request in Data443 Main Support Desk

    Request received from your email support channel.

  • Technical Support in Ransomware Recovery Manager (SmartShield) Service Desk
  • Licensing and billing questions in Ransomware Recovery Manager (SmartShield) Service Desk
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