{"xsrfToken":"2cfbb932e6a143e123c1e271e881b1dbd9b84be5_lout","branding":{"id":"17","key":"iwpsd","name":"IntellyWP Service Desk","portalBaseUrl":"/servicedesk/customer/portal/17","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/17/29","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#005b8a","headerLinkHoverBGColor":"#005b8a","headerBadgeColor":"#005b8a"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Data443® Service Desk","sharedPortalName":"Data443® Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"en-US":{"helpCenterTitle":"Welcome to the Data443® Service Desk","sharedPortalName":"Data443® Help Center","localeDisplayName":"English (United States)"},"no-NO":{"localeDisplayName":"Norwegian (Norway)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"is-IS":{"localeDisplayName":"Icelandic (Iceland)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"cs-CZ":{"localeDisplayName":"Czech (Czechia)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"},"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"de-DE":{"localeDisplayName":"German (Germany)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"sk-SK":{"localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"it-IT":{"helpCenterTitle":"Benvenuto nel Centro assistenza","sharedPortalName":"Centro assistenza","localeDisplayName":"Italian (Italy)"},"ru-RU":{"helpCenterTitle":"Добро пожаловать на Центр поддержки","sharedPortalName":"Центр поддержки","localeDisplayName":"Russian (Russia)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"ro-RO":{"localeDisplayName":"Romanian (Romania)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"vi-VN":{"localeDisplayName":"Vietnamese (Vietnam)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/5f3cbabe-7f4a-4984-92b2-90d4d90ba15d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZjFlMzY4OC05NWM5LTRlYWQtYTg2Ni1hZmM5ZTExMThkMWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVmM2NiYWJlLTdmNGEtNDk4NC05MmIyLTkwZDRkOTBiYTE1ZCI6WyJyZWFkIl19LCJleHAiOjE3MjgwODg4OTcsIm5iZiI6MTcyODA4ODI5N30.ZotinxKkN0Ct0__uKfoVbJ5odxjSuGFi_iEuxXal5rI&client=8f1e3688-95c9-4ead-a866-afc9e1118d1d&height=300&mode=fit","bannerMediaApiFileId":"5f3cbabe-7f4a-4984-92b2-90d4d90ba15d","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"17","key":"iwpsd","projectId":10051,"serviceDeskId":17,"name":"IntellyWP Service Desk","description":"<p>Welcome! You can raise an <a href=\"https://intellywp.com\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">IntellyWP</a> Support request from the options provided.</p>\n<p><a href=\"https://data443.atlassian.net/servicedesk/customer/portal/17/article/947453995\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Click here for online Documentation</a></p>","portalBaseUrl":"/servicedesk/customer/portal/17","onlyPortal":false,"reqTypes":[{"id":"174","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10483,"iconUrl":"https://data443.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10483","groups":[41],"key":""},{"id":"178","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10476,"iconUrl":"https://data443.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[41],"key":""},{"id":"180","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10498,"iconUrl":"https://data443.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[41],"key":""},{"id":"173","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10472,"iconUrl":"https://data443.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10472","groups":[41],"key":""},{"id":"177","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://data443.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""},{"id":"184","name":"Evergreen Countdown Timer","descriptionHtml":"","callToAction":"Evergreen Countdown Timer","introHtml":"","icon":10594,"iconUrl":"https://data443.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10594","groups":[],"key":""},{"id":"182","name":"Inline Related Posts","descriptionHtml":"","callToAction":"Inline Related Posts","introHtml":"","icon":10594,"iconUrl":"https://data443.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10594","groups":[],"key":""},{"id":"176","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10466,"iconUrl":"https://data443.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[],"key":""},{"id":"186","name":"Posts Footer Manager","descriptionHtml":"","callToAction":"Posts Footer Manager","introHtml":"","icon":10594,"iconUrl":"https://data443.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10594","groups":[],"key":""},{"id":"175","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10491,"iconUrl":"https://data443.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[],"key":""},{"id":"181","name":"Question about Inline Related Posts plugin","descriptionHtml":"","callToAction":"Question about Inline Related Posts plugin","introHtml":"<p>If you have a question about the Inline Related Posts plugin, raise it here.</p>","icon":10491,"iconUrl":"https://data443.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[],"key":""},{"id":"179","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10511,"iconUrl":"https://data443.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"183","name":"Tracking Code Manager","descriptionHtml":"","callToAction":"Tracking Code Manager","introHtml":"","icon":10594,"iconUrl":"https://data443.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10594","groups":[],"key":""},{"id":"185","name":"Welcome Bar","descriptionHtml":"","callToAction":"Welcome Bar","introHtml":"","icon":10594,"iconUrl":"https://data443.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10594","groups":[],"key":""}],"reqGroups":[{"id":41,"name":"General"}],"orderMapping":{"42":[181],"41":[173,174,178,180]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e64bc3a2-a977-3676-bc06-0c6d3bb8a89d","appLinkName":"System Confluence","appLinkUrl":"https://data443.atlassian.net/wiki","spaceKey":"IWPSD","spaceName":"IntellyWP Service Desk","spaceUrl":"https://data443.atlassian.net/wiki/spaces/IWPSD","isServer":false},"labels":[],"projectKey":"IWPSD","serviceDeskId":17,"kbLinkDomainURLs":["https://data443.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":17,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"IWPSD","userLanguageHeader":"**KNOWN IntellyWP License ISSUE**","userLanguageMessageWiki":"<p>Are you experiencing a license issue? If so, follow these simple steps to 'reset' - you will not lose any of your data. If you are still having issues after performing this step, open a ticket below. <br> <a href=\"https://data443.atlassian.net/servicedesk/customer/portal/17/article/1004437516\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://data443.atlassian.net/servicedesk/customer/portal/17/article/1004437516</a></p>","defaultLanguageHeader":"**KNOWN IntellyWP License ISSUE**","defaultLanguageMessage":"Are you experiencing a license issue? If so, follow these simple steps to 'reset' - you will not lose any of your data. If you are still having issues after performing this step, open a ticket below. \nhttps://data443.atlassian.net/servicedesk/customer/portal/17/article/1004437516","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4ZjFlMzY4OC05NWM5LTRlYWQtYTg2Ni1hZmM5ZTExMThkMWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA1MSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3MjgwODk0OTcsIm5iZiI6MTcyODA4ODI5N30.G7tz7DnMrCQWo7KzUZp6YnUX-mHb9R2NElJ24SCOkng","targetCollection":"upload-project-10051","endpointUrl":"https://api.media.atlassian.com","clientId":"8f1e3688-95c9-4ead-a866-afc9e1118d1d","tokenDurationInMins":20}},"sharedPortal":{"name":"Data443® Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://data443.atlassian.net/wiki","kbLinkDomainURLs":["https://data443.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=data443","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"2cfbb932e6a143e123c1e271e881b1dbd9b84be5_lout","baseUrl":"https://data443.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://data443.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"2147483647","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"8f1e3688-95c9-4ead-a866-afc9e1118d1d","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"398ae8467c1a44c4b619afdf7fac709b","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}